Job Coaching Services

  Job Coaching services include job coaching and job retraining. Job coaching brings a PiE job coach to an individual’s worksite to assist the individual in learning responsibilities and provide additional support as necessary. The Job Coach can work with the individual at the job or after hours as needed.

 Job retraining services are for those individuals that may need a refresher in their duties or whose job responsibilities may have been recently expanded and need assistance in learning the new tasks.

 Individuals referred from Rehabilitation Services Commission, Ticket to Work, a County Board of Mental Health/Drug/Alcohol Services, Bureau of Workers’ Compensation, a County Board of Development Disabilities or other funding source may have their services paid for by the funding source.

 Job Coaching:

Job Coaching consists of one-on-one instruction to help individuals learn job tasks and adjust to the work environment.  Funding source staff will receive a copy of the job task analysis and coaching plan to include a plan to fade, within 10 days of the start of service.  The Job Coach will complete the Task Analysis and Coaching Plan. The Job Coach will work with individuals to learn job tasks, develop natural peer and environmental supports, assist individuals in adjusting to the work site, increase work tolerances, provide encouragement and support, serve as a liaison between the employer and consumer, and assist the consumer in requesting reasonable accommodations when necessary.  Coaching may occur on or off site.  The written reports will include areas that the individual has mastered and areas that still need additional training/supports with an estimated time frame.

For situations in which the funding source has identified an individual as a Ticket to Work holder on the referral to facility, PiE is required to submit, as part of the monthly report, the actual number of hours worked per week by the individual.  The funding source needs this information to claim funding from the Ticket to Work Program.

If the individual is referred for only Job Coaching services, the Job Coaching Intake Fee may also be charged. Development of the Job Coaching site is considered to be Job Development, please refer to Job Development service fee.

Job Coaching Intake:

The job coaching intake is the initial service that allows PiE and the individual to meet to discuss services, complete necessary forms, discuss confidentiality, and to complete an orientation assessment. This includes a history of the individual’s situation in order to develop appropriate service plans. PiE will provide the referral agent with a written report summarizing the information obtained and a copy of the service plans. This fee will only be charged once, either as part of the Placement Package or as the first part of another service.

Retention:

Retention includes periodic contacts between PiE staff, the individual and the employer after the Job Coach has exited to ensure that the job match remains successful.  Frequency of contacts will decrease as time progresses. For example, weekly contact will fade into bi-weekly contact. Contact with the individual may occur on or off the job site based upon the individual and/or funding source’s request.  PiE will notify the funding source of potential concerns or issues within two business days.  The written report will include dates of contact with the individual and employer and a review of the placement’s status.

For individuals in which the funding source has identified the consumer as a Ticket to Work holder on the referral to facility, PiE is required to submit, as part of the monthly report, the actual numbers of hours worked per week by the individual. The funding source needs this information to claim funding from the Ticket to Work program.

Retention Intake Fee:

The retention intake is the initial service that allows PiE and the individual to meet to discuss services, complete necessary forms, discuss confidentiality, and to complete an orientation assessment. This includes a review of the individual’s situation to develop appropriate service plans. PiE will provide the referral agent with a written report. This fee will only be charged once, either as part of the Placement Package or as the first part of another service.